FAQs

  • Return & Exchange Policies
    • Can I make changes to my order?
      • Typically merchandise processing will start being fulfilled once you have placed your order, and we will only be able to make changes within the first 24 hours.
    • What is your Return & Exchange Policy?
      • We currently do not offer exchanges or returns. All merchandise subject to a return or exchange will be issued solely under Babbu The Painter’s discretion. We reserve the right to accept or deny any request of an exchange or a request depending on the circumstances present.
      • If you are eligible for a return/exchange all merchandise must be returned with its original tags and package. For hygiene reasons we require that it is unworn.
      • Returns should be requested and processed within 30 days since you receive your order, and will not be issued after then.
      • Unfortunately, there is no way to exchange hand-painted jackets since each jacket is custom made.

 

  • Jacket FAQs
    • How long do jackets typically take to be hand-painted?
      • When a customer buys an original hand painted jacket from the website, they don't just get a jacket off the rack. They get a individually picked denim jacket that is then hand-painted specifically for them. Now realizing how extensive the process it we provide the jackets to the customers anywhere from two weeks to a month.
    • If I am purchasing a jacket as a present, how far in advance should I place my order?
      • You should place your order around two months before you need it in order to ensure that you receive it on time.
    • How does jacket customization work?
      • Yes, Babbu does make custom jackets! You can send pictures and guidelines of what you would like, and then have a consultation with Babbu in order to optimize your vision.
      • The fees for custom jackets depend on what is being varied
    • We currently do not have a retail store. However, if you are located in New York you may purchase an authentic, hand-painted, Babbu The Painter jacket at:
Moughal Boutique, Long Island NY
454 S Broadway Hicksville,
NY 11801